__________ Is the Belief in Your Own Capability to Perform

question 10

Multiple Choice

__________ is the belief in your own capability to perform in a specific situation.

• A) Attribution
• B) Perception
• C) Self-esteem
• D) Self-efficacy

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Definitions:

Fulfillment

The process of receiving, packing, and shipping orders for goods to customers.

TPS

Transaction Processing System; a computerized system that performs and records daily routine transactions necessary to conduct business.

Real Time

The processing of data or the delivery of information immediately after collection, without noticeable delay, allowing for immediate action or response.

Ziosk

A brand name for a tablet-like device used in restaurants that allows customers to order food, pay their bill, and entertain themselves while waiting.