As a Responder in the Collaborative Conflict Resolution Model,the First

question 47

Multiple Choice

As a responder in the collaborative conflict resolution model,the first step is to:

• A) state the problem in terms of behaviors, consequences, and feelings.
• B) acknowledge the problem or conflict.
• C) ask for and/or present alternative resolutions to the conflict.
• D) respond as appropriate to the initiator's statement of the problem, using your own BCF statements.