Step 1.Set Objectives and Standards

question 108

Essay

Step 1.Set Objectives and Standards
Marie's objective is to earn $250,000 in revenue for the next year,which is the industry average.Establish standards for the year that will enable Marie to reach her objective.
a.Quantity. Quantity of interviews per recruiter.
Quantity of placements per recruiter.
Calculate the number of additional interviews needed to meet the standard per recruiter.
Calculate the percent increase.
b.Quality. State the dollar value of acceptable refunds per recruiter
State the corresponding number of refunds.
c.Time. State the time period in which the quantity and quality standards should be met.
d.Cost. State the cost based on commissions per recruiter.
e.Behavior. Identify any behaviors employees should change to help them meet the standards.

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Definitions:

Engaged

Describes being fully absorbed, interested, and involved in an activity or situation.

Full Concentration

The state of being completely focused or absorbed in a task or activity, with all cognitive resources directed towards it.

Arbitration

A method of dispute resolution where a neutral third party, known as an arbitrator, makes a binding decision to resolve a disagreement between parties.

Voluntary

Actions or activities done by free will without any coercion or compulsion.