For the Following Question(s), Write the First Step of the Discipline

question 71

Essay

For the following question(s), write the first step of the discipline model, followed by what you would say to Chris. Write steps 2 to 5, followed by what you would say for each step. The discipline is a verbal warning.
-Discipline.Your employee,Chris,is an auto technician.All employees at the garage know that they are supposed to put a paper mat on the floor of each car so that the carpets don't get dirty.When you got into a car Chris repaired,the car did not have a mat and there was grease on the carpet.You just coached Chris about this problem two days ago.

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Definitions:

Counterproductive Work Behavior

Actions by employees that intentionally hinder organizational or team goals, including sabotage, theft, or spreading rumors.

Social Learning

The process of acquiring behaviors, skills, or attitudes through observation of others.

Cognitive Dissonance

A psychological phenomenon where an individual experiences discomfort from holding two or more conflicting beliefs, values, or attitudes, leading to a change in beliefs or behavior to reduce the discomfort.

Direct Experience

A firsthand involvement or encounter with events or conditions, allowing for the acquisition of knowledge or skills through personal participation.