Customer Service Jobs Are Easily Outsourced

question 139

Essay

Customer service jobs are easily outsourced.Graph the following for the market for customer service,and explain what happens to wages and the quantity of labor.
a.What are the short-run effects of this outsourcing on the home country?
b.What are the effects in the foreign country?
c.Who wins and loses in these moves?

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Definitions:

Committee on Public Information

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Loyalty Day

An annual observance in the United States on May 1st to reaffirm loyalty to the United States and to recognize the heritage of American freedom.

Melting-Pot

A metaphor for a heterogeneous society becoming more homogeneous, with different elements melting together into a harmonious whole with a common culture.

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