Which of the Following Is NOT a Dimension of Service

question 17

Multiple Choice

Which of the following is NOT a dimension of service quality?

• A) tangibles
• B) responsiveness
• C) empathy
• D) durability
• E) assurance

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Definitions:

Autism Spectrum Disorder

A range of complex neurodevelopment conditions characterized by challenges with social skills, repetitive behaviors, speech, and nonverbal communication.

Leo Kanner

An Austrian-American psychiatrist known for his pioneering work in autism, notably for being the first to describe it as a distinct condition in 1943.

Psychotherapy

A therapeutic treatment employed by trained mental health professionals, involving discussions and interactions, to help individuals understand and overcome their mental health problems or emotional difficulties.

Augmentative Communication Systems

Tools and strategies designed to aid or replace traditional forms of speech and writing, especially used by individuals with impairments in producing or understanding spoken or written language.