Customer ________ Management Extends Traditional Marketing by Creating One-On-One Relationships

question 32

Short Answer

Customer ________ management extends traditional marketing by creating one-on-one relationships with customers.

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Definitions:

Attitudes

A settled way of thinking or feeling about something, typically reflected in a person's behavior.

Behavior

The actions, reactions, or conduct of an organism, often in response to its environment or stimuli.

Attitude Component

Elements that shape attitudes, typically including cognitive (beliefs), affective (feelings), and behavioral (actions) aspects.

Antecedent Conditions

Pre-existing factors or circumstances that influence the occurrence of an event or behavior.