Top Shelf Enterprises Is Conducting Its Annual Performance Review

question 38

Multiple Choice

Top Shelf Enterprises is conducting its annual performance review. Which of the following employees would Top Shelf view as being the most inimitable?

• A) Juana, who has had difficulty getting along with members of her work team
• B) Bert, who has often been late to meetings and complains about his work load
• C) Takumi, who devised a new component that increased company sales by 25 percent
• D) Liam, who has been a steady and reliable worker for the company for over five years
• E) Lotte, who has brilliant suggestions but often fails to follow them all the way through

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Definitions:

Itemization

A method of pricing a funeral in which every item of service, facility, and transportation is listed with its related cost. This is the method mandated by the Federal Trade Commission.

Funeral Costs

The expenses associated with conducting a funeral service, including but not limited to, the casket, service fees, burial or cremation, and other associated costs.

Federal Trade Commission

A United States government agency established to prevent anticompetitive business practices, consumer deception, and unfair methods of competition.

Embalming

The process of preserving a body from decay, originally practiced by the Egyptians for preservation of bodies for the afterlife.