All of the Following Statements About Balanced Scorecards and Dashboards

question 10

Multiple Choice

All of the following statements about balanced scorecards and dashboards are true EXCEPT

• A) scorecards are less preferred at operational and tactical levels.
• B) dashboards would be the preferred choice to monitor production quality.
• C) scorecards are best for real-time tracking of a marketing campaign.
• D) scorecards are preferred for tracking the achievement of strategic goals.

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Definitions:

Stories

Narratives based on real organizational experiences that have become embellished over time and illustrate core cultural values.

Organizational Culture Artifact

Tangible or visible elements within an organization that represent its underlying values, beliefs, and traditions.

Casual

Marked by an informal, relaxed, or unconcerned attitude or manner.

Formal

Pertains to actions, processes, or structures that are officially recognized and enforced by an organization or institution, often characterized by written rules and regulations.