Describe the K-Nearest Neighbor (KNN) Data Mining Algorithm

question 19

Essay

Describe the k-nearest neighbor (kNN) data mining algorithm.

Identify techniques and tools for analyzing customer data to enhance customer relationships.

Recognize the importance of increasing customer lifetime value and share of customer through CRM efforts.

Understand the role of various communication methods in enhancing customer service and CRM.

Identify customer service objectives and strategies to improve customer satisfaction and loyalty.

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Definitions:

Erotic Plasticity

The degree to which an individual's sex drive or sexual orientation can be shaped by cultural, social, or situational factors.

Social Scripts

Schemata or knowledge about sequences of events and actions expected to occur in particular settings.

Birth-Order Effect

The theoretical impact that a person's rank by age among siblings has on their personality, intelligence, and behavior.

Sexual Orientation

A persistent attraction pattern that is emotional, romantic, or sexual towards men, women, both, neither, or a different gender.