What Application Is MOST Dependent on Text Analysis of Transcribed

question 35

Multiple Choice

What application is MOST dependent on text analysis of transcribed sales call center notes and voice conversations with customers?

• A) finance
• B) OLAP
• C) CRM
• D) ERP

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Definitions:

Divorce Rates

The statistic representing the number of divorces that occur in a given population during a specified period of time.

Wife's Age

The chronological age or number of years since the birth of an individual's spouse.

Emotional Problems

Difficulties in managing and expressing feelings, which often lead to psychological distress or behavioral issues.

Occupational Attainments

The achievements or progress individuals make in their careers or job positions over time.