In the Army Expertise Transfer System Case, What Did 'Knowledge

question 7

Multiple Choice

In the Army expertise transfer system case, what did 'knowledge harvesting' involve?

• A) interviewing experts, posting their knowledge verbatim and seeking continual feedback
• B) observing experts at work and documenting their expertise in different tasks
• C) interviewing experts and transcribing and mining their knowledge
• D) allowing experts to enter their knowledge directly into the knowledge system

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Definitions:

Forward Scheduling

Scheduling that begins the schedule as soon as the requirements are known.

Customer Due Dates

The specified dates by which a product or service must be delivered to the customer, often impacting satisfaction and retention.

Process-Focused Facilities

Facilities designed to manage and improve processes that are not product-specific but rather focused on the sequence of operations to be performed, often requiring specialized equipment or skills.

Repetitive Facilities

Facilities designed for high-volume, repetitive operational processes, focusing on efficiency and consistency in production.