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Mohammed, Who Managed an IT Department at the Corporate Headquarters

question 8

Multiple Choice

Mohammed, who managed an IT department at the corporate headquarters of the retail clothing chain Real Cheap Shirts, noticed one of his best technicians, Mia, was often coming in late, and when she was on time, she was distracted and harried. She occasionally ran diagnostic tests on the wrong systems or lost focus when presenting her weekly recap reports to the team. Mohammed asked if something was going on, and Mia admitted that her grandfather, whom she lived with, was showing signs of dementia, and she was trying her best to care for him alone, but it was hard to do that and commit 100 percent to her work duties. Mohammed proposed to alter Mia's work requirements such that she could work whatever hours she wanted to, including some telecommuting from home, as long as she completed her assigned tasks by the end of each week. Mia smiled when she heard this and was grateful that her boss was so understanding. In allowing Mia to have altered work hours, Mohammed was utilizing

Comprehend the issues and strategies related to supplying personnel.

Understand the purpose of mass customization in HR and its impact on employee retention.

Identify internal and external human resource supply sources and their significance.

Recognize the reasons for giving preferential consideration to internal HR supply.

Definitions:

Editing Photos

The process of altering images to improve their quality, composition, or to adjust elements such as brightness and contrast.

Photos app

A digital image organizer and editor included with Microsoft Windows, designed for managing and editing photos.

Custom Albums

Personalized collections of photographs or media, organized according to user preferences.

Slide Show

A presentation format where a series of images, texts, or other visuals are displayed sequentially, often for illustrative or educational purposes.