Your Audience Will Be Less Open to Accepting the Bad

question 45

Multiple Choice

Your audience will be less open to accepting the bad news if you ________.

• A) treat them politely
• B) express understanding of their concerns
• C) show respect for them
• D) use the word "you" a lot
• E) employ neutral language

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Definitions:

Formal Training Programs

Structured educational or training courses designed to enhance specific skills or knowledge.

Skills Approach

A leadership perspective that focuses on the capabilities that make effective leadership possible, including technical, human, and conceptual skills.

Behaviors

The actions or reactions of an individual or group in response to external or internal stimuli.

Identify

The act of recognizing or establishing the identity of something.