At Your Company, a Number of Routine Office Tasks Are

question 44

Multiple Choice

At your company, a number of routine office tasks are loosely shared among entry-level employees, who perform these duties in addition to their specific job descriptions. This often results in tasks being done late, poorly, or not at all. You suggest to your boss that outsourcing this work might be a good idea. He is interested and asks you to research and recommend a service provider.
-Which of the following best articulates the research question you have been asked to explore?

• A) Is it fair to make entry-level employees do this additional work?
• B) How can we train the entry-level employees so that they will be able to perform these tasks in a more efficient manner?
• C) Which outsourcing service provider would be the best for us?
• D) Is outsourcing the best solution to our problem?
• E) Why aren't our entry-level employees responsible enough to get this work done themselves?

Understand the concept and importance of customer service as the new marketing.

Comprehend social media monitoring and its synonyms.

Grasp the process and tools of social media monitoring and sentiment analysis.

Recognize different branded content approaches and their unique features.

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Definitions:

Cash Discount

A deduction from the invoice price that a seller allows to a buyer in return for paying the bill early.

Invoice

A document sent to a buyer that specifies the quantities and costs of the products or services provided by the seller.

Quick Assets

Highly liquid assets, including cash, accounts receivable, and marketable securities, which can be quickly converted into cash.

Short-Term Investments

Short-term investments are financial assets that are expected to be converted into cash within one year and are typically used by firms to manage surplus cash efficiently.