When Products Basically Live Up to Our Expectations, We Don't

question 29

True/False

When products basically live up to our expectations, we don't think too much about the product one way or the other; we just use the product. A model that addresses this situation is the expectancy disconfirmation model.

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Definitions:

Schizoaffective Disorder

A mental health condition characterized by a combination of schizophrenia symptoms, such as hallucinations or delusions, and mood disorder symptoms, such as depression or mania.

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, is a guide for diagnosing mental disorders.

Major Depressive Episode

A period of at least two weeks during which a person experiences a depressed mood or loss of interest or pleasure in nearly all activities.

Informed Consent

A process ensuring that a participant is fully aware of and understands the potential risks and benefits involved in a therapeutic or clinical intervention before agreeing to partake.