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Revise the Following Assessment of Customer Satisfaction for Jim Dandy's

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Essay

Revise the following assessment of customer satisfaction for Jim Dandy's Hamburger Joint so that content validity is achieved.
Please indicate your satisfaction with Jim Dandy's Hamburger Joint using a scale of 1=very satisfied,2=somewhat satisfied,and 3=not satisfied.
____a. location of the restaurant
____b. cleanliness of restrooms
____c. friendliness of staff
____d. speed of service
____e. restaurant cleanliness
____f. availability of condiments
____g. efficiency of drive-up window
____h. hours of operation


Definitions:

Fraudulent Acts

Intentional deceptions made for personal gain or harm, involving financial transactions or manipulations.

Ethical Lapses

Occurrences where individuals or organizations fail to act in a morally upright manner, breaking established moral or ethical codes.

Sarbanes-Oxley Act

A U.S. federal law enacted in 2002 to protect investors by improving the accuracy and reliability of corporate disclosures.

Corporate Responsibility

A business concept where companies integrate social and environmental concerns in their operations and interactions with stakeholders, beyond minimum legal requirements.

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