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Erin has just concluded another case in which she lived up to the slogan posted on billboards all over the city: "The number-one choice for women facing divorce!" She followed textbook negotiation strategies and came fully prepared to the meeting with her client's soon-to-be ex-husband and his lawyer. At the meeting, Erin asked a number of questions, maintained a friendly atmosphere, and presented her client's list of demands. In the end, she got everything she wanted for her client-the house, one of the cars, custody of the children-and did so without acceding to a single one of the opposing side's demands. They finished off with a formalized agreement and then Erin and her client went out to celebrate their victory. However, Erin may have missed one thing, which is that she should have
Procedural Messages
Communications that provide instructions or directions on how to complete tasks or operate machinery or systems.
Writing Instructions
Writing instructions are detailed directions on how to accomplish a specific task, often including steps to follow, materials needed, and desired outcomes.
Order Confirmation
An acknowledgment sent by a seller to a buyer, indicating that their order has been received, processed, or shipped.
Acknowledged
Recognized or admitted the existence, truth, or validity of something.
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