The Best Response to Influence Tactics, from the Standpoint of the Leader

question 68

Multiple Choice

The best response to influence tactics, from the standpoint of the leader, is when a shift in both the behaviors and the attitudes of employees occurs-otherwise known as

• A) accommodating.
• B) substitutability.
• C) internalization.
• D) collaboration.
• E) compliance.

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Definitions:

Differential Cost

The difference in total cost that will result from selecting one alternative over another in decision-making processes.

Unit Cost

The cost incurred to produce, store, or purchase one unit of a product or service.

Modifying Style

Refers to altering the presentation or appearance of a document or webpage through changes in formats, layouts, or designs.

Make-Or-Buy Options

Decision-making process in businesses regarding whether to produce a product or service in-house or to purchase it from an external supplier.