A Shift in the Behaviors of Employees, but Not Their

question 117

Multiple Choice

A shift in the behaviors of employees, but not their attitudes, occurs with a response to influence tactics known as

• A) accommodating.
• B) internalization.
• C) collaboration.
• D) compliance.
• E) resistance.

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Definitions:

Denial

A defense mechanism where a person refuses to accept reality or facts, blocking external events from awareness.

Little Hans

A famous case study by Sigmund Freud involving the analysis of a 5-year-old boy's fear of horses, which contributed to the theory of psychosexual development.

Castration Anxiety

A concept in Freudian psychoanalysis referring to a child's fear of losing their genitalia as a punishment for sexual desires or behaviors.

Pleasure Principle

A driving force of the id that seeks immediate gratification of all desires, wants, and needs.