Shawn, Thu, Rei, and Heather Are Managers Working at PureDrop

question 93

Multiple Choice

Shawn, Thu, Rei, and Heather are managers working at PureDrop, a bottled water manufacturing company. They each supervise groups of employees who are very different from each other. From a readiness point of view, it can be said that Shawn's group is able but unwilling, Thu's unit is both able and willing, Rei's is neither able nor willing, and Heather's is not able but highly willing to take on the responsibilities. Rei's optimal behavior to deal with her group's readiness should be characterized by ________ initiating structure and ________ consideration.

• A) moderate; low
• B) low; high
• C) low; moderate
• D) high; high
• E) moderate; moderate

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Definitions:

Symbolic Products

Items that carry significant meaning or represent a particular idea, value, or culture beyond their functional purpose.

Expert Knowledge

A high level of understanding, proficiency, or expertise in a particular subject or area, often gained through education and experience.

Top-Down Search

A cognitive process that involves using preexisting knowledge or expectations to interpret and understand new information.

Subordinate Search

The process undertaken by employees or individuals lower in a hierarchy seeking out information, often to support decision-making or problem-solving efforts.