Shane Is the Project Manager of the Organizational Development Team

question 33

Multiple Choice

Shane is the project manager of the organizational development team at Solid Hardwoods. Shane's team has been assigned the task of studying and evaluating Solid Hardwoods' organizational structure. Shane divided the tasks among the team members to collect preliminary information on different elements of Solid Hardwoods' structure. Meg was asked to collect information on the degree to which tasks are divided into separate jobs. Andrea was asked to collect information on formal authority relationships. Francine started looking into how many employees each manager has responsibility for, and Carol was asked to collect evidence on the degree to which rules and procedures are used to standardize behaviors at Solid Hardwoods. Shane decided to personally collect information and evidence on where exactly decisions are formally made at Solid Hardwoods. The team decided to meet with information in two weeks. Meg was given the job of collecting information on which of the following elements of the organizational structure?

• A) work specialization
• B) chain of command
• C) span of control
• D) formalization
• E) centralization

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Definitions:

Prosocial Behavior

Behavior that benefits other people, generally without expectation of reward.

Desensitized

The process of becoming less sensitive or emotionally responsive to a stimulus, often as a result of repeated exposure.

Securely Attached

A type of attachment characterized by confidence and trust in the availability and responsiveness of attachment figures.

Mildred Parten

A researcher known for her work on the social development and play stages of children, categorizing the ways in which children play as they grow.