At Pleasant Pools Inc

question 83

Multiple Choice

At Pleasant Pools Inc., there is a total focus on providing care and satisfaction to each customer. In the Prominent Clients division, each manager is assigned 3 employees to supervise, whereas in the Component Assembly division, each manager supervises about 15 employees. The Prominent Clients division managers can be described as having ________ as opposed to ________ for the Component Assembly division managers.

• A) a narrow span of control; a wide span of control
• B) a wide span of control; a narrow span of control
• C) narrow centralization; tall centralization
• D) tall formalization; flat formalization
• E) flat formalization; tall formalization

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Definitions:

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