The Right to Be Heard Implies That Companies Should Listen

question 45

Multiple Choice

The right to be heard implies that companies should listen to consumer complaints and

• A) thank them for their time.
• B) give them a full refund.
• C) do whatever the consumer requests.
• D) do nothing―just listening is enough.
• E) take appropriate action.

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Definitions:

Crista Galli

A vertical protrusion of the ethmoid bone in the brain that serves as an attachment point for the falx cerebri, a membrane that divides the two cerebral hemispheres.

Styloid Process

A pointed piece of bone that extends from the temporal bone of the skull, serving as an attachment point for muscles and ligaments of the tongue and neck.

Frontal

Referring to the forehead or the front part of something, particularly in anatomy, it pertains to the front part of the brain or the frontal bone of the skull.

Maxilla

A pair of bones forming the upper jaw and part of the orbits surrounding the eyes, essential for facial structure.