Steve Had a Problem with a Coffee Maker He Purchased

question 156

Multiple Choice

Steve had a problem with a coffee maker he purchased recently. He has been trying for days to speak with the company by calling its toll-free number, but it rings forever or sends him through a long menu with no opportunity to speak to an individual or to leave a message. Steve feels his basic consumer right to ____ has been violated.

• A) safety
• B) be informed
• C) be heard
• D) choose
• E) privacy

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Definitions:

PID

Stands for Proportional-Integral-Derivative, a type of control system used in industrial control applications to regulate temperature, flow, pressure, speed, and other process variables.

Foreign Key

A field in a database table that creates a link between two tables, identifying a row in another table to establish a relationship.

Primary Key

A unique identifier for each record in a database, used to ensure that each row represents a unique instance of the entity modeled by the table.

Secondary Key

A database attribute used for sorting and/or indexing data, which is not the primary key.