Heather Is in Charge of Ensuring That the Processes at Her

question 71

Multiple Choice

Heather is in charge of ensuring that the processes at her bank run smoothly so that the business will be able to provide its services efficiently and effectively. Heather is a(n) ____ manager.

• A) marketing
• B) administrative
• C) human resources
• D) operations
• E) financial

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Definitions:

Deductible Amount

The portion of a claim that a policyholder must pay out of pocket before the insurance covers the remaining costs.

Adverse Selection

A situation where asymmetric information leads to the selection of undesirable participants in a transaction or contract, often seen in insurance markets.

Consumer Surplus

The divergence between the total sum consumers are inclined and able to disburse for a merchandise or service, and the total sum they actually disburse.