Common Titles for First-Line Managers Include Department Managers and Operations

question 20

True/False

Common titles for first-line managers include department managers and operations managers.

---

Definitions:

Closed Posture

A position that conveys the feeling of not being totally receptive to what is being said; arms are often rigid or folded across the chest.

Boredom

A state of feeling uninterested, weary, or impatient due to a lack of stimulation, excitement, or engagement.

Leaning Back

A posture where one inclines the torso backwards from a vertical or standing position, often for relaxation or balancing purposes.

Active Listening

The practice of fully concentrating, understanding, responding, and remembering what is being said in a conversation.