The Effectiveness of a Total Quality Management Program Is Directly

question 48

True/False

The effectiveness of a total quality management program is directly related to top management's commitment to its success.

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Definitions:

Internal Force

Psychologic or emotional factors within an individual that influence their behavior, motivation, and decision-making processes.

Increase In Working Hours

An expansion in the amount of time employees are required to work, potentially impacting productivity and well-being.

Incremental Change

Gradual adjustments made over time in processes, policies, or strategies, rather than significant transformations all at once.

Radically Different

Markedly distinct or divergent from what is considered usual or traditional.