Improved Customer Satisfaction Can Include Developing Good Working Relationships with Suppliers

question 6

True/False

Improved customer satisfaction can include developing good working relationships with suppliers, developing self-managed work teams, and improving quality of employee work.

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Definitions:

Supply Chain Operation

The day-to-day activities and processes involved in moving goods from suppliers to customers, including production, storage, and distribution.

Customer Relationship Management

A strategy for managing an organization's interactions with current and potential customers, aiming to improve business relationships and increase customer loyalty and retention.

Online Operations

activities and processes that are conducted over the internet, encompassing e-commerce, digital marketing, and virtual service delivery.

Product Flow

Product flow describes the movement of goods from supplier to manufacturer to wholesaler to retailer to consumer.