Alberto Soza's First Year as Unit Supervisor for a Local

question 85

Multiple Choice

Alberto Soza's first year as unit supervisor for a local manufacturer was quite a challenge. To encourage his subordinates to meet unit and company goals, he instituted quality circles. These circles were then enabled to directly affect unit operations. Alberto's managerial attitude reflects the assumptions underlying

• A) the expectancy theory.
• B) Theory Y.
• C) the equity theory.
• D) reinforcement.
• E) Theory X.

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Definitions:

Vocal Cords

Folds of tissue in the throat that vibrate and produce sound when air is expelled from the lungs, enabling speech.

High Pitch

Frequencies of sound that are higher and usually perceived as sharper by the human ear.

Gestalt Psychology

A theory of mind which posits that psychological phenomena must be viewed as organized, structured wholes (Gestalts) rather than the sum of their parts.

Principle

A fundamental truth or proposition that serves as the foundation for a system of belief or behavior or for a chain of reasoning.