If Nordstrom Sales Associates Are There to Greet You as Soon

question 154

Multiple Choice

If Nordstrom sales associates are there to greet you as soon as you walk through the door, to assist you personally in finding the merchandise you are looking for, and to inform you about the store's events and services, the company is striving to compete on

• A) quality.
• B) service.
• C) promotion.
• D) price.
• E) distribution.

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Definitions:

Organizational Structure

The system of tasks, workflows, reporting relationships, and communication channels that link together diverse parts of an organization.

Behavior In Organizations

Refers to the actions and interactions of individuals within an organizational setting, influenced by the organization's culture, policies, and structure.

Structural Intervention

A method used in organizations to improve effectiveness through changes in policies, structures, and procedures.

Rewards Systems

The mechanisms or programs designed by an organization to recognize, reward, and motivate employees’ achievements and performance.