Creating a Web Site So That Customers Can Search for Information

question 74

Multiple Choice

Creating a Web site so that customers can search for information instead of calling the company's offices and speaking to a customer-service representative is an e-business strategy designed to increase profit by

• A) reducing revenues.
• B) reducing expenses.
• C) creating a new revenue stream.
• D) increasing revenues.
• E) creating more assets.

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Definitions:

Transitivity Property

is a mathematical concept applied in various fields, indicating that if relation A is related to B, and B is related to C, then A is necessarily related to C.

Adverse Selection

A scenario where information asymmetry results in high-risk individuals being more likely to engage in agreements, negatively affecting the other party.

Pairwise Voting

A voting system where choices are compared to each other one pair at a time, with preferences collected and the most preferred option determined through this comparison process.

Budget Shortage

A situation where a government's expenditures exceed its revenues, leading to a deficit.