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Community Bank Jeffrey Is the Training Manager for the Community Bank in Bank

question 154

Multiple Choice

Community Bank
Jeffrey is the training manager for the Community Bank in Maryland. Jeffrey has developed a training program for all new employees that emphasizes understanding the basics of money. Jeffrey and the bank's management believe that if the employees understand the basics of money, they can utilize the information in their own personal finances as well as guide and answer questions from bank customers.
The bank recently hired Laila. She was hired at a high-level position because she brought with her extensive bank management experience. Laila's responsibilities included making sure that the reserve requirement would always be met and keeping track of the interest rate that the Federal Reserve System charged for loans to member banks.
-Refer to Community Bank. In his training, when Jeffrey suggests that money should retain its value over time, which of the following characteristics is he referring to?

Definitions:

Higher Authority

A position of power or control above others, often within an organizational or governmental structure.

Referent Power

Referent power is a form of influence based on the charismatic appeal or personal attraction of the power-holder, leading others to identify with or seek approval from the individual.

Kelman's Sequence

A theory of social influence which outlines three processes through which attitudes can change: compliance, identification, and internalization.

Compliance

The tendency to agree to do things requested by others, often to fit in with societal expectations or demands.