The Third Wave of Immigration from Cuba to the U

question 50

Multiple Choice

The third wave of immigration from Cuba to the U.S. is referred to as ________.

• A) mulatto escape
• B) fiesta immigration
• C) freedom flotilla
• D) chain immigration

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Definitions:

Service Blueprint

A detailed map or diagram that displays all activities and touchpoints involved in delivering a service, highlighting customer interactions and backend processes.

Activity Times

The duration required to complete specific tasks or processes in project planning and management.

Process Control

The practice of monitoring and controlling a manufacturing process to ensure that it operates at its desired performance criteria, using feedback and control mechanisms.

Information Technology

The use of computers, storage, networking, and other physical devices, infrastructure, and processes to create, process, store, secure, and exchange all forms of electronic data.