When an Offender Justifies the Harm Done to a Victim

question 36

True/False

When an offender justifies the harm done to a victim by indicating the victim deserved the victimization, the offender is using the neutralization technique referred to as "denial of injury."

Determine actions that increase credibility in business communication.

Comprehend strategies for framing negative messages constructively.

Address and debunk false objections effectively.

Learn anticipatory objection handling in persuasive communication.

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Definitions:

Variable Overhead Efficiency Variance

The difference between the actual variable overhead incurred and the standard cost of variable overhead allocated, based on the efficiency of operations.

Supplies Cost

Supplies cost refers to the expense incurred in purchasing office or production supplies that are necessary for day-to-day operations.

Variable Manufacturing Overhead

Costs in the manufacturing process that fluctuate with production volume, such as utilities and raw materials, which do not remain constant as production levels change.

Labor Efficiency Variance

The difference between the actual hours worked and the standard hours expected for the actual production achieved.