Which Aspect of Our Communication Is Most Likely to Convey

question 25

Multiple Choice

Which aspect of our communication is most likely to convey our true feelings and beliefs?

• A) Nonverbal communication
• B) Verbal communication
• C) The way we verbalize a phrase or word
• D) Spoken words only

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Definitions:

CRM Application

Customer Relationship Management application, software that helps businesses manage interactions and relationships with customers, improve engagement, and streamline processes.

Near Field Communications

A set of communication protocols that enable two electronic devices, one of which is often a portable device such as a smartphone, to establish communication by bringing them within a few centimeters of each other.

Showrooming

The practice of examining merchandise in a traditional brick-and-mortar retail store without purchasing it, then shopping online to buy the same item at a lower price.

Customer Churn

The rate at which customers stop doing business with an entity, often used to gauge a company's ability to retain its customers over time.