A Pleasing Telephone Voice Is Developed by Using

question 7

Multiple Choice

A pleasing telephone voice is developed by using

• A) customer service.
• B) a monotone.
• C) clarity.
• D) professional jargon.

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Definitions:

Working Conditions

The environment and circumstances under which employees operate, including hours, physical aspects, legal rights, and safety.

Compensation

The total amount of the monetary and non-monetary pay provided to an employee by an employer in return for work performed.

Arbitration

A method of resolving disputes outside the courts, where a neutral third party makes a decision.

Third Party

An entity or individual that is not directly involved in a transaction or agreement but may be affected by it or involved in facilitating it.