When the Office Staff Commits to Making the Patient Feel

question 55

Short Answer

When the office staff commits to making the patient feel welcome, success of the practice is _____________.

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Definitions:

Free Blacks

Individuals of African descent who were not enslaved, living in a time when slavery was a legal institution in various parts of the world, especially significant in the context of American history pre-Civil War.

Louisiana

A state in the southern region of the United States, known for its distinct French Creole culture, Mardi Gras, and as the birthplace of jazz.

Black Enlistment

Refers to the historic recruitment and incorporation of African American individuals into military services.

Slave States

States in the U.S. before 1865 where the institution of slavery was legally permitted.