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-Annotating incoming letters for physicians can help them by:
Social Schema
A cognitive framework or concept that helps organize and interpret information about social aspects of the world.
Attribution
The process by which individuals explain the causes of behavior and events.
External Factors
Variables outside an individual or system that can affect its performance or behavior, such as socio-economic conditions, environmental changes, and technological advancements.
Internal Factors
Elements or forces within an individual or organization that affect behavior, decisions, and performance.
Q4: When a patient calls with a complaint:<br>A)use
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