Which Is the Best Way to Work with Patients Regarding

question 45

Multiple Choice

Which is the best way to work with patients regarding financial matters?

• A)Always apologize for having to ask them for payment.
• B)Discuss billing policies only if the patient asks about them.
• C)Be very firm about enforcing office payment policies.
• D)Explain the office financial policies when patients make an appointment.

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Definitions:

General Adaptation Syndrome

A theoretical model describing the body's response to stress in three stages: alarm, resistance, and exhaustion.

Stressor

A chemical or biological agent, environmental condition, external stimulus, or an event that causes stress to an organism.

Resistance

The refusal to accept or comply with something; the attempt to prevent something by action or argument, often seen in contexts of physical training or disease treatment.

General Adaptation Syndrome

A three-stage response model that the body follows in reaction to stress, comprising alarm, resistance, and exhaustion phases.