When Using the Telephone to Collect Accounts, the Medical Assistant

question 15

Multiple Choice

When using the telephone to collect accounts, the medical assistant should:

• A)call at whatever time the patient can be reached
• B)try to get a definite commitment on a date that payment will be made
• C)insist on payment within 2 weeks
• D)apologize for calling and requesting payment

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Definitions:

GDP

Gross Domestic Product, which is the total value of all goods and services produced within a country's borders in a specific time period.

Households

Economic units consisting of all persons who occupy a dwelling, which make decisions on consumption, savings, and investments.

Firms

Business organizations that use resources to produce goods or services for sale with the aim of making a profit.

Transfer Payments

Payments made by the government to individuals, without any expectation of a direct return or exchange of goods or services.