Examlex
Sensitivity testing is used to determine:
Moment of Truth
Critical interactions or points in service delivery that significantly affect the customer's perception of the brand or organization.
Quality Function Deployment
Quality Function Deployment (QFD) is a systematic approach to design based on customer requirements that aims to ensure quality is built into products and services from the beginning.
Assembly Chart
A detailed diagram or document that displays the sequence of operations or components involved in assembling a product.
Exploded View
A diagram or illustration that shows the components of an object slightly separated by distance, often used in engineering to depict assembly relationships.
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