Enterprise Resource Planning Systems

question 60

Multiple Choice

Enterprise resource planning systems

• A) were designed to process transactions faster.
• B) evolved because newer technologies made older systems obsolete.
• C) use a common database for all functional areas.
• D) are utilized to conduct site analyses.
• E) All the above statements are true.

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Definitions:

Organizational Politics

The use of power and social networking within an organization to achieve changes that benefit the individual or the organization.

Coercive Power

a form of power that is based on the ability to deliver punishments or impose penalties for noncompliance with expectations or directives.

Reward Power

The capability of an individual to offer positive incentives, such as promotions or bonuses, to influence others’ behaviors or attitudes.

Expert Power

The influence and authority someone has due to their specialized knowledge or expertise.