Refer to IT's About Business 1

question 18

Multiple Choice

Refer to IT's About Business 1.2 - Different Types of Robots: Which of the following statements is NOT correct?

• A)Telepresence robots are designed to help companies save money on travel and expensive teleconferencing technology.
• B)Telepresence robots allow people to move virtually through a distant building by remotely con- trolling a wheeled robot
• C)The use of Telepresence robots is limited to only a few applications.
• D)Telepresence robots permit an individual to maintain a consistent connection with coworkers, customers, and clients.

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Definitions:

Customer Inquiries

Refers to questions or requests for information made by customers regarding a company's products or services.

Customer Service

The help and counsel furnished by an organization to individuals who acquire or engage with its offerings.

Brand Recognition

The degree to which customers can identify the brand under a variety of circumstances.

Transparency

Involves opening up the company to the outside world by making its practices, policies, and future plans available to customers.