Sarah Recently Purchased a Decorative Pin from a Web Site

question 53

Multiple Choice

Sarah recently purchased a decorative pin from a web site. The pin arrived slightly damaged and since the packaging itself was not damaged; Sarah assumed it was shipped damaged and called to complain. The person who answered the phone was very rude and unwilling to believe Sarah or to give her a refund. Sarah decided to use social computing to broadcast her complaint. Which of the following would be the most effective?

• A)Twitter
• B)Facebook
• C)Blogging
• D)the company's web site
• E)a wiki

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Definitions:

Machinery and Equipment

Assets that include heavy machinery and other equipment used in the production or supply of goods and services.

Repairs

Expenditures to maintain the operational status of assets, rather than to improve or extend their life.

Office Equipment

Tangible items such as computers, desks, and chairs used to facilitate operations in a corporate office setting.

Land

A natural resource not man-made, referring to the earth's surface extending downward to the center of the earth and upward to infinity, including permanently attached natural objects.