Which of the Following Statements About Loyalty Programs Is False

question 53

Multiple Choice

Which of the following statements about loyalty programs is false?

• A)Loyalty programs work when there is a high frequency of repeat purchases.
• B)Loyalty programs work when there is little personal customization.
• C)The purpose of loyalty programs is to influence future behavior.
• D)The purpose of loyalty programs is to reward past behavior
• E)Loyalty programs are a customer-touching application.

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Definitions:

Fear Of Punishment

A psychological state where an individual anticipates negative consequences or suffering due to their actions or behaviors, which can affect decision-making and behavior modification.

Lack Of Empathy

Lack of empathy refers to the inability or difficulty in understanding or sharing the feelings of another person.

Amount Of Time

The duration or period during which an action, process, or condition exists or continues.

Topic Of Their Talk

The subject matter or main theme being discussed or presented by individuals during a conversation or presentation.