Focusing on the Most Obvious Features of an Object or Situation

question 168

Multiple Choice

Focusing on the most obvious features of an object or situation is referred to as

• A) perceptual salience.
• B) horizontal décalage.
• C) decentration.
• D) transitivity.

Discuss techniques for subordinating refusal in a bad-news message and circumstances under which the deductive approach is appropriate in delivering bad-news messages.

Understand the appropriate tone, structure, and timing for different types of business communication.

Recognize the significance of timeliness and specificity in appreciation and thank-you messages.

Identify the deductive and inductive sequence in organizing business messages.

---

Definitions:

Factory Machine Hours

A measure of production time, indicating the total hours that machinery is operated in the manufacturing process.

Power Costs

The expenses incurred by a company for the electricity or energy used in its operations.

Sales Price

The amount of money for which a product or service is sold to the customer.

Contribution Margin

The amount by which sales revenue exceeds variable costs, contributing to covering fixed costs and profit generation.