The Combination of Customer Relationship Management (CRM) and Supply Chain

question 2

Multiple Choice

The combination of customer relationship management (CRM) and supply chain management (SCM) systems is referred to as _____.

• A)decision support systems (DSSs)
• B)enterprise resource planning (ERP) systems
• C)business intelligence (BI) systems
• D)geographic information systems (GISs)

---

Definitions:

Antipsychotic Medications

Drugs used to manage psychosis, including bipolar disorder, schizophrenia, and severe depression.

Language Development

The method through which kids learn to comprehend and express language in their early years.

Abnormal Brain Wave

Irregular patterns in the brain's electrical activity detected through EEG, possibly indicating neurological issues or disorders.

Heavy Metals

Heavy metals are dense metals that can be toxic to humans and the environment in high concentrations, including lead, mercury, and arsenic.