Clients Should Not Expect Vendors to List the Service Level

question 23

Multiple Choice

Clients should not expect vendors to list the service level and__________ ;the clients must do it.

• A)quantity
• B)metrics
• C)degrees
• D)quality

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Definitions:

Variable

A characteristic, number, or quantity that can be measured or quantified and can vary among subjects being observed.

Height

The measurement of an object or person from base to top.

Example

A representative part or a single item from a larger whole or group, especially when used to illustrate or explain a topic.

Inherent Zero

A zero point that indicates an absence of the quantity under measurement, giving a true zero value meaning in the context.