A university is evaluating options for an enterprise information system to replace their antiquated systems.The CIO has developed the following criteria:
At a minimum,the system (or system provider)must be capable of:
Technical support available 24/7
Have successfully installed and maintained systems in universities of similar size.
Beyond this,systems will be evaluated according to initial cost,annual maintenance and support costs,and ease of use.
The three companies that are vying for the university's business supplied the following information about their performance on these criteria.
Create and analyze a graph showing each competitor's performance with regards to order winners and order qualifiers.Which firm should get the business and why? If you were consulting with the three potential system providers,what advice would you give each one?
Definitions:
Content
Information or material contained within a medium or work, including written, visual, or auditory material.
Quantity
A property that can exist as a multitude or magnitude, which makes it possible to compare or measure objects or events.
Standard Form E
A specific configuration in categorical logic, indicating a statement where no members of one category are members of another category.
Quality
An attribute or characteristic that defines the nature of something, often used to describe the standard of something compared to other similar things.
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